Terms & Conditions

These Terms & Conditions apply to your use of the Native website and to services supplied by NativeSpace Ltd, including coworking, private offices, meeting rooms, postal address services, virtual office services, online payments, waiting lists, and the Native Away desk system.

Some services may also be governed by a separate written agreement, booking confirmation, invoice, or onboarding document. If there is a conflict, the separate written agreement applies to that service.

NativeSpace Ltd is a company registered in Cyprus with registration number HE434209. You can contact us at 20 Dimotikis Agoras, 6021 Larnaca, Cyprus.

You can contact us at hello@native.com.cy.

You may use this website only for lawful purposes and in a way that does not damage, overload, interfere with, or impair the website, our systems, or any other person's use of the website.

Website content is provided for general information. We try to keep information accurate and current, but availability, pricing, facilities, opening hours, and service descriptions may change.

When you submit an enquiry, join a waiting list, request access, book a meeting room, or start an onboarding flow, you must provide accurate information and keep it up to date where relevant.

A booking or request is not guaranteed until it has been accepted or confirmed by Native. We may refuse, cancel, or reschedule a booking where details are incomplete, payment is not made, availability has changed, there is a safety or compliance concern, or the booking conflicts with these terms.

Prices are shown or agreed in EUR unless stated otherwise. Prices may be displayed on the website, agreed by email, shown in a booking flow, or issued on an invoice.

Payments may be made by bank transfer, Revolut, online checkout, or another method accepted by Native. You must use the correct invoice number or payment reference where requested.

You are responsible for paying all agreed fees, taxes, and charges when due. Native may suspend or withhold services where payment is late, incomplete, reversed, or disputed.

Meeting room bookings are for the selected room, date, time, and duration only. You must not exceed the room capacity, use the space unlawfully, disturb other users, damage property, or leave the room in an unreasonable condition.

If you need to cancel or change a booking, use the cancellation link provided where available or contact Native as soon as possible. Refunds or credits, if any, are handled at Native's discretion unless a separate written cancellation policy applies.

Coworking desks, private offices, access arrangements, and related facilities are subject to availability and any agreement or house rules provided by Native. You must use the premises respectfully, safely, and lawfully.

You are responsible for your guests, belongings, equipment, access credentials, keys, and any damage caused by you or your guests. Native is not responsible for loss of personal items except where required by law.

Postal address and virtual office services are subject to onboarding, compliance checks, document review, payment, and any written service agreement. You must provide accurate identity, company, address, tax, ownership, signatory, and supporting document information when requested.

Unless a separate written agreement states otherwise, virtual office services include fair-use mail handling for up to 5 mail items per month and 4 hours of meeting room bookings per year. Additional mail handling, forwarding, scanning, storage, meeting room time, or other services may be charged separately and are subject to availability.

Some virtual office customers may need lease documentation for banking, compliance, or similar purposes. Native can provide a lease agreement where the service setup requires it, subject to onboarding, approval, availability, and any additional terms agreed with Native.

A virtual office or postal address service does not by itself create a dedicated physical office, staffing arrangement, unrestricted premises access, or continuous physical presence at Native. If you need a physical workspace, lease arrangement, or regular premises access, please contact Native so the appropriate service can be agreed separately.

You must not use a Native address or service for unlawful activity, misleading representation, fraud, unsolicited mail, regulated activity without authorisation, or any purpose that may damage Native's reputation or breach law.

Native may refuse, suspend, or terminate postal address or virtual office services if requested information is missing, inaccurate, not verifiable, if there is a compliance concern, or if the service is misused.

For some services, especially postal address and virtual office services, Native may request identity documents, proof of address, company documents, ownership information, signatures, and other information needed for onboarding, verification, screening, and compliance.

You confirm that information and documents you provide are genuine, complete, accurate, and supplied with the authority of any person or company they relate to. Native may carry out checks using third-party providers and may report misuse where required or permitted by law.

Native Away is available only to approved members. Away dates, released desks, bookings, and credits are managed according to the rules shown in the Away system or communicated by Native.

Unless Native agrees otherwise, Away credit is calculated at EUR 9 per day booked by Native. Customer pricing may use different day, week, or month rates.

Credits are not cash payments unless Native agrees otherwise. Native may reject, edit, merge, or cancel Away dates and bookings where needed to operate the service fairly and accurately.

You must treat other members, visitors, staff, premises, furniture, equipment, mail, systems, and facilities with care and respect. You must follow reasonable instructions from Native staff.

Native may remove access, refuse service, suspend services, or terminate arrangements if conduct is unsafe, unlawful, disruptive, abusive, fraudulent, damaging, or otherwise inconsistent with these terms.

Some services use third-party providers, including payment, accounting, email, hosting, calendar, secure document, compliance, maps, analytics, and communication providers. Their own terms and policies may also apply when you use their services.

Native is not responsible for third-party websites, platforms, or services except where required by law.

The Native name, branding, website content, images, copy, designs, and materials are owned by Native or licensed to Native. You may not copy, reproduce, modify, publish, distribute, or commercially use them without written permission.

We process personal data in accordance with our Privacy Notice. The Privacy Notice explains what personal data we collect, how we use it, who we share it with, and your rights.

Nothing in these terms excludes or limits liability where it would be unlawful to do so. Subject to that, Native is not liable for indirect loss, loss of profit, loss of business, loss of opportunity, loss of data, or loss caused by events outside our reasonable control.

You are responsible for any loss, damage, cost, claim, or liability caused by your breach of these terms, misuse of services, inaccurate information, unlawful activity, or damage to premises or property.

We may update services, prices, website content, and these terms from time to time. The latest version will be posted on this page. Where a change materially affects an active paid service, we will take reasonable steps to notify affected customers.

These terms are governed by the laws of Cyprus. The courts of Cyprus will have jurisdiction, unless applicable consumer law gives you mandatory rights to bring a claim elsewhere.

If you have a concern, please contact us first at hello@native.com.cy. If you are a consumer, you may also have rights under applicable consumer protection and alternative dispute resolution rules.

Updated on 23 May 2026.